Returns & Exchanges
At Maltbys' Stores, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy with your order, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Ship the Items
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing